My financial advisor recently sent me a PDF to fill out, sign, & return. I'm using Acrobat Professional CS4 (MacPro tower, OS/10.6.2) and filled in the needed lines using the Typewriter tool. I then used Acrobat's stamp tool to place my scanned signature on the appropriate part of the form. Saved the file and emailed it back.
When she opens the file she sees all of my additions including the signature but when she attempts to print it out for a needed hard copy, the signature disappears. Is there some security setting in the document that I need to reconfigure or is the problem on her end? In Document Properties -> Security Method, Method is set to No Security and Summary reads Allowed for all ten options.
Additional info: she is on Windows, however I sent the file to a friend in my Mac club and he had the same issue: saw everything I added, but signature will not print. Prints just fine here at home. Hence I'm convinced it is some document setting on my end that needs alteration.