Case ID: 181226045
Customer is unable to install the Patch 9.2 for Acrobat 9.
Following are notes from customer:
Downloaded 9.2 patch. When attempting to install, message box said original software had been altered in some way and that patch cou
ldn't be installed. I have no idea how software was altered. Works fine right now. Would prefer not to have to reinstall.
OS is Snow Leopard
Operating System: Macintosh
Has it ever worked? If so, what's changed? (provide comments in description field): Not Applicable
Same results with different file?: Not Applicable
Same results with different computer?: No
Recent System Hardware or Software change?: Yes