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Printing From Acrobat - Drawing Error

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I post this message in the spirit of sharing information, hopefully to be of help others.

I recently encountered a problem after distilling a document from InDesign which, as an Acrobat PDF, would not print - giving three successive error messages:
1. The Document could not be printed.
2. There were no pages selected to print.
3. A drawing error occurred.

Well, that covers about everything !

After about an hour of patient diagnosis I discovered some erroneous characters had appeared in some bullet points and removal of these cured the problem.

I found them only after copying and pasting the text into Word (using the paste as "text only" option) and copying and pasting it back into InDesign. The spurious characters then appeared as a red-highlighted squares and could be easily deleted.
(Note: I had previously used the 'Show hidden characters' option in InDesign which did not reveal these little devils, neither did they 'appear' in the Word document)

I believe the erroneous character is probably a result of formatting which was in the original Word document imported into InDesign and which could be a 'flag' for bullet formatting (in Word).

The lessons I learned from this are:
patiently isolating the section of the document led to the discovery of the problem
be aware, in the future, of possible odd characters appearing (invisibly) from Word and corrupting InDesign documents.

Hope this may be of assistance.

I haven't given version numbers of my software since this is almost certainly not relevant - but the general principle is.

I hope this may be of assistance.

Help—"Suite Product Activation Needed"—Acrobat Pro CS5

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Hello.

I searched the forums but no one seems to have this problem (or I missed it).

 

See enclosed JPEG. It says,

"Suite Product Activation Needed

Adobe Acrobat was installed as part of a suite. To enable Adobe Acrobat, please start another component of this suite (such as Adobe Photoshop)."

 

Yes, I entered in the CS5 serial number and activated the suite through Photoshop. Yes, I entered in the separate serial number for Acrobat. It was accepted but then gives me the activation error. Yes, I tried deactivating CS5, rebooted, reactivated CS5, relaunched Photoshop CS5, relaunched Acrobat, and... same error.

 

Anyone have a solution? (other than trying to uninstall and reinstall the Suite which I really don't want to do)

 

Rudy

 

acrobatCS5_activation.jpg

PDF images visible in Adobe but not Preview or Mac Mail's Quick Look

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I have a PDF that I am inserting an ad into. I copy and paste the ad from one PDF into another. The problem I am having is when I have the final 10-page PDF with the ad inserted in it, you can open the 10-page PDF in adobe and the ad will be visible, but if you open it in Preview or using Mac Mail's Quick Look, the ad isn't there. When I open the original file with the ad in it (that I copied and pasted the ad from) in Quick Look or Preview, the ad appears. I need to know why the ad isn't showing up after it is copy and pasted into a new PDF?

 

files can be viewed below or at this address:

http://6letters.com/help/

 

"lanai3_Grand Jewels-001Winning.pdf" is the document I am copying the ad from

"lanai_122211.pdf" is the document I am pasting the ad into. The ad is on page 10. The ad is viewable in Adobe Acrobat but not in Preview or Mac Mail's Quick Look.

 

I am using Adobe Acrobat Pro 9 (version 9.4.6) to do the copy/paste/save.

 

I just clicked the above link and the ad doesn't show up online now either. It is supposed to be in the blank space on page 10.

 

Any help much appreciated!!!!!!

Attach to email not working

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Hi All,

I have Adobe Acrobat 9 and I am trying to attach a PDF to my email program which is the new Office 2011 - Outlook for Mac. Acrobat comes up with an error stating that "An error occurred while trying to create a mail document. Acrobat is unable to complete your request." - not sure what needs to be done here, Outlook is defined as my default email program. Initially it worked for Apple Mail, but I changed the default email program to Outlook once I installed Office.

Is there a workaround for this? Any help would be grateful.

Cheers.

Distiller 8 problem with Intel Mac?

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I just upgraded my desktop Mac in order to install CS3. I'm already running CS3 on a G4PB with no problems. Aside from the Intel/PPC difference, both computers have the same setups and files, both currently running OSX.4.11. (The new computer was set up by migrating setups from the old computer via firewire, then CS3 was installed.)

On the new computer, when I try to distill a file with Distiller 8, the file doesn't process (error message below). The same file processes OK with Distiller 7 on the new computer, also with Distiller 8 on the G4PB. The results are the same whether I'm using prebuilt or custom Distiller settings.

With Distiller 7:
Distilling: 000i-x_StrayerFM.ps
Start Time: Monday, December 3, 2007 at 11:05 AM
Source: /Users/julie 1/Desktop/000i-x_StrayerFM.ps
Destination: /Users/julie 1/Desktop/000i-x_StrayerFM.pdf
Adobe PDF Settings: /Library/Application Support/Adobe PDF/Settings/MB T-S.joboptions
Distill Time: 14 seconds (00:00:14)
**** End of Job ****

With Distiller 8:
Distilling: 000i-x_StrayerFM.ps
Start Time: Monday, December 3, 2007 at 11:10 AM
Source: /Users/julie 1/Desktop/000i-x_StrayerFM.ps
Destination: /Users/julie 1/Desktop/000i-x_StrayerFM.pdf
Adobe PDF Settings: /Users/julie 1/Library/Application Support/Adobe/Adobe PDF/Settings/MB T-S.joboptions
%%[ Error: ioerror; OffendingCommand: stringwidth ]%%
Stack:
(StrayerFM.qxp 12/3/07 10:56 AM Page i)
(StrayerFM.qxp 12/3/07 10:56 AM Page i)
9
39
true
true
9
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%
Distill Time: 0 seconds (00:00:00)
**** End of Job ****

Any suggestions other than keeping CS2 on the desktop Mac?

Thanks,
Julie

How do I create a PDF in landscape orientation?

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Sorry for the noob question, but I can't figure out how to do this and my searches on the web aren't coming up with the right answer. I'm using Acrobat 9 Pro, thanks.

Acrobat 9 seems incompatible with Snow Leopard

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Got my Snow Leopard late this afternoon and have had great luck with it so far (did an upgrade, not a clean install)...except for Acrobat 9. Ugh! Attempting to print to PDF via Adobe PDF 9.0 printer/driver causes the printer/driver to fire up and the progress windows indicates that distiller launches, but after that, the prompt for where to save the PDF to never appears and the file in the print queue disappears. Checking the log file shows quite a few errors are happening:

 

E [25/Aug/2009:18:35:44 -0500] Unable to execute /usr/libexec/cups/backend/pdf900: No such file or directory
E [25/Aug/2009:18:35:44 -0500] [Job 4] Stopping job because the sheduler could not execute the backend.
E [25/Aug/2009:18:37:12 -0500] Unable to execute /usr/libexec/cups/backend/pdf900: No such file or directory
E [25/Aug/2009:18:37:12 -0500] [Job 5] Stopping job because the sheduler could not execute the backend.
E [25/Aug/2009:21:49:33 -0500] Unable to update IPP DNS-SD record for AdobePDF9 - -65549
E [25/Aug/2009:21:49:33 -0500] Unable to update IPP DNS-SD record for AdobePDF9 - -65549
E [27/Aug/2009:18:35:41 -0500] [Job 7] Job aborted because the destination printer/class has gone away.
E [27/Aug/2009:18:45:43 -0500] Unable to execute /usr/libexec/cups/backend/pdf900: No such file or directory
E [27/Aug/2009:18:45:43 -0500] [Job 9] Stopping job because the sheduler could not execute the backend.
E [27/Aug/2009:19:38:42 -0500] cupsdAuthorize: pam_authenticate() returned 9 (authentication error)!
E [27/Aug/2009:21:16:59 -0500] Unable to execute /usr/libexec/cups/backend/pdf900: No such file or directory
E [27/Aug/2009:21:16:59 -0500] [Job 19] Stopping job because the sheduler could not execute the backend.

 

 

I've done a full uninstall and cleaned out all files, then reinstalled. I did the old repair/restore trick from the Help menu. I even tried printing to PDF after each patch/upgrade all the way to the latest version. No luck at all. And yes, all other CS4 apps I have work fine.

 

Any suggestions?

Installing Acrobat X Pro as a Printer on a new Mac

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I have just purchased Adobe Acrobat X Pro and installed it on my new MacBook Air running the latest/current incarnation of OS X.

 

How do I install the abovementioned copy of Acrobat as a printer.


Character count from Acrobat

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Hi all,

I am using the Acrobat 8 professional version. I am using various application to generate the pdf. My clients need the number of characters in the document. Some of the applications support to collect character count, some of not. But my final output for all those applications is/are "pdf". So i got approval from my client to collect the character count from the "pdf" document. I find in the "Acrobat 8 professional Help menu" to do this. But I cant able to find that. Is there any way to get the character count through the PDF? Please help me.

Form fields not printing

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I've created an interactive form from a word document in Reader, but I'm having trouble printing it.

 

When I print the document the regular text all prints, but only some of the text fields print. In the print dialog I select print Document and Markups, so as far as I can tell everything should be printing. Interestingly, every time I print the same specific text fields always print out, and the rest are always blank... so it seems arbitrary, but not completely so.

 

If I print from Preview everything comes out fine, but I'd still like to know what I'm doing wrong in Reader.

 

I'm running Adobe Reader 7.0 on mac OS X 10.4.11

 

Thanks!

- Ryan

Adobe Acrobat 8 Professional cannot be launched at this time - why?? Pls help!

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Everytime I open a pdf I get the following message...

 

"Adobe Acrobat 8 Professional cannot be launched at this time. You must launch at least one other suite component (such as Adobe Photoshop) before launching Acrobat 8 Professional".

 

What does this mean?

 

I don't have Photoshop. Does that mean I need to get it to be able to look at pdf's?

 

Is there anything I can just download without having to buy it?

 

I have also just downloaded Adobe Reader 9.0, if that info helps?

 

Please help, I need to work on a pdf for work due tomorrow!!

Signature won't print for receipient

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My financial advisor recently sent me a PDF to fill out, sign, & return. I'm using Acrobat Professional CS4 (MacPro tower, OS/10.6.2) and filled in the needed lines using the Typewriter tool. I then used Acrobat's stamp tool to place my scanned signature on the appropriate part of the form. Saved the file and emailed it back.

 

When she opens the file she sees all of my additions including the signature but when she attempts to print it out for a needed hard copy, the signature disappears. Is there some security setting in the document that I need to reconfigure or is the problem on her end? In Document Properties -> Security Method, Method is set to No Security and Summary reads Allowed for all ten options.

 

Additional info: she is on Windows, however I sent the file to a friend in my Mac club and he had the same issue: saw everything I added, but signature will not print. Prints just fine here at home. Hence I'm convinced it is some document setting on my end that needs alteration.

Dynamic Stamps in Acrobat 9

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I have used Acrobat 3, 4, 5, 6 and have now upgraded to Acrobat Pro 9. My system is OS X Tiger 10.4.11.  A useful feature is the dynamic stamps. I want to take an existing dynamic stamp such as "Reviewed" with the name & date and change the text only to "Scanned" with name & date.  I've read the posts "Creating a Custom Dynamic Stamp" by Anonymous, "Dynamic Stamp Secrets" and "Automating Placements of Annotations" by Thom Parker.  I've also purchased "PDF Forms Bible" by Ted Padova and Angie Okamoto.  All of them tell you how to create custom stamps-that's easy.  The posts above go on to describe modifying an existing dynamic stamp using Acrobat 8.  The instructions are straightforward. However tOK his isn't working for me in Acrobat 9. 

 

First I can't find the existing stamp files.  I can open them in Acrobat 9 OK by Tools>Comment & Markup>Stamps>Show Stamps Palette, but in order to modify them I have to find them in the directory.  I've searched for "Acrobat User Data", "Application Data", and/or "Stamps" no such folders.  Thom Parker says "Acrobat automatically generates stamp files and gives them very cryptic names".  In order to track down the stamp folder I made a custom stamp, saved it and did a search for todays date in order to find it. I couldn't find it!  I opened up Acrobat again and the custom stamp was still there so it had to be saved somewhere.

 

Where is the stamp file kept in OS X 10.4.11.  Has anyone actually modified a dynamic stamp using Acrobat 9 under OS X 10.4.11?  I read all the posts having to do with Acrobat 8 and they don't cut it.  Anyone with recent experience, your help would be appreciated.

 

Thanks in advance

 

John Schubert

How does crop pages work in Acrobat?

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Although I have "eliminated white space" from pdfs for email attachments, recently I tried cropping a pdf before placing it in an InDesign document (it was saved as a pdf from a crossword puzzle-creating application and sent to me). I seemed to be able to crop it, save the cropped version, and verify that it was cropped by opening the pdf in Acrobat, but when I place the pdf, it always displays the image uncropped. IT suggests that the problem might be that CS2 has difficulties with Vista, although when I try it on my Mac at home, I see the same thing. Is cropping only a function available for viewing pdfs in Acrobat?

 

Mac OS 10.4.11, CS3

PC Vista, CS2

Printing From Acrobat - Drawing Error

$
0
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I post this message in the spirit of sharing information, hopefully to be of help others.

I recently encountered a problem after distilling a document from InDesign which, as an Acrobat PDF, would not print - giving three successive error messages:
1. The Document could not be printed.
2. There were no pages selected to print.
3. A drawing error occurred.

Well, that covers about everything !

After about an hour of patient diagnosis I discovered some erroneous characters had appeared in some bullet points and removal of these cured the problem.

I found them only after copying and pasting the text into Word (using the paste as "text only" option) and copying and pasting it back into InDesign. The spurious characters then appeared as a red-highlighted squares and could be easily deleted.
(Note: I had previously used the 'Show hidden characters' option in InDesign which did not reveal these little devils, neither did they 'appear' in the Word document)

I believe the erroneous character is probably a result of formatting which was in the original Word document imported into InDesign and which could be a 'flag' for bullet formatting (in Word).

The lessons I learned from this are:
patiently isolating the section of the document led to the discovery of the problem
be aware, in the future, of possible odd characters appearing (invisibly) from Word and corrupting InDesign documents.

Hope this may be of assistance.

I haven't given version numbers of my software since this is almost certainly not relevant - but the general principle is.

I hope this may be of assistance.

Need to sign a W9 form

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Got a W9 tax form to complete. I was able to highlight all the fields with the Highlight Fields button. I believe I have created a proper signature under Advanced=Security Settings. When I click on Advanced=Sign & Certify, I only am able to "Preview" the document. What am I doing wrong? Using v. 8.1.6

How to type visible text in an Acrobat document?

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Hi there.I totally don't know how to use Acrobat and I'd like to know how to fill up an Acrobat document.
Whenever I try to type text in the blank fields, nothing shows and I can't see if there is text or what I'm writing.
It would be nice to know how to make the text appear in black.
I've tried the different tools but can't change anything.
Thanks for any help.

Make Stamp with Transparent Background

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How does one create a stamp in Acrobat with a transparent background, so it can be stamped over a document and can still see what's in the background?
Thx
Larry

Print Error: The document could not be printed

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Using Acrobat Pro 8.1.2 on a mac running OS X 10.4.11 I get an error whenever trying to print a document. The error is "The document could not be printed." The documents used to print without difficulty. Any ideas?

Expiration date on PDF password.

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Hello, everyone.

 

I would like to set-up an expiration date and/or time on a password assigned to a document to limit access to it.

 

Is there a way (simple, hopefully) to do this ?

 

Thanks in advance.

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